Taking good impressions is a crucial step of your NewSmile™ journey. The impressions you take allow our dental team to thoroughly examine your teeth and build a custom straightening plan just for you, so it's important to get them just right. But don't stress, by the time you read through this step-by-step guide, you’ll be an impressions taking pro. If you still have questions or need help completing this step, we've got you covered. If you've already booked a video call with us, please read through this before your session, and reach out to our Customer Service team via chat, email or WhatsApp to walk you through it.
Nobody's perfect. However, there are a few things to focus on to get your impressions close to perfection.
Before you start, here are some of our most common impression-making mistakes.
Now that you know how to get a perfect impression, set yourself up for success by following these pro tips:
Practice makes perfect! That’s why we include practice putty in your impression kit. Practice until you feel confident you can get an impression with an apparent gum line, clearly captured teeth and even pressure. Once you’ve got it down, move on to the next step. If you have any questions about whether it’s a good impression or not, send a picture to our customer service team via text or online chat to get real-time feedback.
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Mon.-Fri. 10:00am-4:00pm PST, Sat 10:30am-3:30pm BST, Closed Sunday
Grab your stopwatch, it’s time to impress yourself. This process should only take about 4 minutes and 30 seconds per impression.
Impression Time - While looking in the mirror, place the tray in your mouth. Make sure your teeth are as close to the middle of the putty as possible. Once you feel good about the placement, use both thumbs to push evenly on both sides of your molars and move to the front of your teeth for a firm, even press. Push (do not bite) the tray onto your teeth until you can feel the putty on your gums on all sides. This will ensure a visible gum line and clear imprints for all of your teeth. Repeat this process for your remaining 3 impressions.
Get ready for your closeup. Grab the mouth spreader from your kit and put it into your mouth. Use it to move your lips away from your teeth so that you can take the five close-up shots our dental team needs to properly align your teeth and bite. Here are some tips for getting the perfect photos.
Biting Down from the Front
Biting Down from the Right
Biting Down from the Left
Lower Teeth from Above
Upper Teeth from Below
Once you’ve taken photos from these five angles, submit them using the email link you were sent. We can't create a preview or move forward with production without having these images sent back to us. If you never received a link, contact our Customer Service: firstname.lastname@example.org
Congratulations! Now all that’s left to do is to place your four moulds back in the box they arrived in. We've prepaid shipping label for you.
Throw that in your mailbox, put your little flag up, and keep an eye out for a confirmation email from the NewSmile™ Team.
Facebook chat: NewSmileToday
WhatsApp: +44 2045 387026
Mon.-Fri. 10:00am-4:00pm PST, Sat 10:30am-3:30pm PST, Closed Sunday
Last Updated: June 3, 2023